Notice of Change of Wallet Address

Dear Valued Customer,

Kikitrade 3.4.1 wallet system has now been fully integrated with Fireblocks, which brings greater scalability and security to support the deposit or withdrawal of various crypto-asset types.

Kindly note that all deposit wallet addresses will be changed starting 2021/10/21. There's no need to be worried if you have accidentally deposited to the previous address, please contact support@kikitrade.com or get help from our in-app customer support. We will transfer your assets back to the correct address until 2022/4/20 in 2 business days.

Note:

1. Only supports BTC, ETH, BCH, XRP, LTC, USDT-ERC20
2. Asset will not be able to retrieve if you deposit USDT-BEP20 to the previous address
3. Only native chain will be supported for corresponding cyptrocurrencies. If the wrong chain has been used, it will not be recovered or refunded.
4. If you deposit ETH from a smart contract wallet (e.g., BlockFi, Etoro, Paxful, Bitstamp), extra processing time and a blockchain transaction fee of 0.015 ETH will be required. Please provide your TxID to Kikitrade Customer Support. If you are not sure if it is sent from a smart contract, please contact your sender.
5. If you deposit USDT from a smart contract wallet (e.g., BlockFi, Etoro, Paxful, Bitstamp), extra processing time and a blockchain transaction fee of 20 USDT will be required. Please provide your TxID to Kikitrade Customer Support. If you are not sure if it is sent from a smart contract, please contact your sender.