In response to the SFC regulations regarding the safety of user assets, Kikitrade will halt any new savings product subscriptions at 2022/12/23 16:00 (UTC+8) made available to Hong Kong users including flexible savings and locked savings. Other products/services will not be affected by this update - users can continue to deposit, withdraw and trade.
Hong Kong users with flexible savings products are able to redeem their subscription on/before 2022/12/30 16:00 (UTC+8) manually, otherwise the system would automatically redeem the subscription total with interests to user's spot wallet on 2022/12/30. Hong Kong users with locked savings products will have their interests calculation performed on 2022/12/30 16:00 (UTC+8) according to the subscription period at the agreed rate. User wallet will reflect the distribution of the principal and interests within the next 3 business days after 2022/12/30 16:00 (UTC+8).
Kikitrade values the asset security of our users with utmost importance and conducts business in compliance with applicable laws and regulations, with every intention in being one of the first few to be listed as a licensed virtual asset trading platform.
Thank you for supporting Kikitrade, as we continue to integrate and improve our products and services, your feedback are invaluable and welcome in reaching our Customer Services teams at email@example.com